Terms & Conditions

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Effective Date: May 2025

Welcome to Natcha! These Terms and Conditions ("Terms") apply to your use of our website and purchase of our products. By accessing or using our site, you agree to be bound by these Terms. Please read them carefully.

Natcha is a handmade accessories brand specializing in bags inspired by creativity, style, and individuality. Our products are crafted with care and designed to bring beauty into everyday life.

• All prices are listed in [currency] and include applicable taxes unless stated otherwise.
   
• Payments are processed securely via [e.g., PayPal, Stripe, credit card, etc.].
   
• Once an order is placed, you will receive a confirmation email. Orders cannot be modified or canceled after they are confirmed.
   

• We ship both locally and internationally from [your location].
   
• Shipping costs and estimated delivery times will be displayed at checkout.
   
• Natcha is not responsible for delays caused by customs or postal services.
   

• Due to the handmade nature of our products, we only accept returns for items that arrive damaged or defective.
   
• To request a return, please contact us within 7 days of receiving your item with photos and a description of the issue.
   
• We do not accept returns for change of mind or general wear and tear.
   

• Each item is handmade and unique. Slight variations in color, size, or stitching may occur.
   
• Product descriptions, pricing, and availability are subject to change at any time without notice.
   

All content on this site — including images, logos, product designs, and text — is the property of Natcha and protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute our content without written permission.

We respect your privacy. Your personal information is used solely for order processing and communication. For more details, please see our [Privacy Policy].

Natcha is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

These Terms are governed by and construed in accordance with the laws of [Your Country or State].

If you have any questions about these Terms, please contact us at:
📧 [your email address]